Staples Price Match Guide
How to pay the lowest price at Staples in 2026
Staples Price Match Policy at a Glance
What’s Eligible
- Identical branded items (same model/SKU)
- Products sold by Canadian retailers & major sites
- Items in stock at both stores
- Services & protection plans within 14 days
What’s Not
- Marketplace or 3rd-party sellers (Amazon Marketplace, eBay)
- Auction, refurbished, open-box, clearance prices
- Ink/toner refill services, gift cards, warranties
- Products with mail-in rebates or financing promos
Time Limits
- Match at purchase or within 30 days of purchase
- Staples’ own price drops refunded for 30 days
- Competitor price drops after purchase also 30 days
- Online orders: request within 14 days of ship date
How the Staples 30-Day Price Guarantee Works
- Find a lower price. Screenshot or print the competitor’s ad, flyer or webpage showing identical model, price and availability.
- Visit the service desk or live chat. Ask for “price match” and present your proof. For in-store, the associate enters the competitor SKU into the POS COMP PRICE field.
- Staples matches & beats by 10 % of the difference. Example: Staples $600, competitor $550 → final price $545.
- Coupon stacking. After the match is applied, present any manufacturer coupon. Cashiers scan coupons last—this often stacks successfully.
- Keep the receipt. If Staples or a competitor lowers the item again within 30 days, you can request a price adjustment by showing the new ad and receipt.
- Online orders. Use Staples Live Chat or call 1-888-515-8880 within 14 days of shipping; submit a link or PDF proof for verification. Refunds are credited to your original payment method.
Eligible Competitors & Typical Categories
| Category | Retailer | Notes / Common Exclusions |
|---|---|---|
| National Big-Box | Walmart.ca / Walmart stores | Electronics, office supplies; excludes rollbacks & third-party sellers |
| BestBuy.ca / Best Buy | Tech & accessories; open-box not eligible | |
| Amazon.ca (sold & shipped by Amazon) | No marketplace sellers; Prime Day prices okay if in stock | |
| Costco.ca / Costco warehouses | Must be identical sku; membership price honoured | |
| Regional Chains | London Drugs | Western Canada electronics & printers; 15 % restocking fee excluded |
| Memory Express | Computer parts; must include shipping in total | |
| The Source | Accessories & gadgets; clearance not matchable | |
| Online-Only | Newegg.ca (Sold by Newegg) | No marketplace; shipping cost added to match calculation |
| Staples.ca itself | Price drops within 30 days qualify for adjustment/refund |
Staples vs Other Retailers: Price-Match Rules Compared
| Feature | Staples | Walmart | Best Buy | London Drugs |
|---|---|---|---|---|
| Match Window | At purchase & 30 days | At purchase only | At purchase & 30 days | At purchase only |
| Adjustment Window | 30 days | None | 30 days | 15 days |
| Proof Accepted | ||||
| Coupon Stacking After Match | ||||
| Extra Beat (% Difference) | 10 % of diff. | None | None | None |
Staples Price-Match Savings Estimator
Enter the prices below to see if a match is worth the effort.
Real-World Savings Scenarios
Laptop Purchase
Staples price: $1 199.99. Competing BestBuy.ca price: $1 079.99.
Price match beats by 10 % of difference = new price $1 067.99. Add $50 manufacturer coupon → $1 017.99. You save $182 (15 %) without waiting for sales.
Office Chair + 20 % Coupon
Staples price: $329.99. Amazon.ca (sold by Amazon) price: $279.99.
Match price ($279.99) then scan 20 % off in-app coupon. Final price $223.99. Savings = $106 (32 % vs Staples original).
Pro Tips & Common Pitfalls
- Save receipts digitally: snap a photo and store in cloud so 30-day adjustments are hassle-free.
- Request adjustment when Staples drops its own price. Many shoppers forget internal price drops count too.
- Use “Reserve & Pickup”. Secure stock online, then do the match at service desk—avoids out-of-stock denial.
- Present coupons last. Cashiers can apply manufacturer or Staples coupons after the match.
- Bring PDF flyers. A PDF capture from the Flipp app is often accepted when printed ads aren’t available.
- Ink & toner rule. OEM model numbers must be identical—compatible brands rarely qualify.
Online vs In-Store Price Matching
In-Store Match
- Bring printed or digital ad to service desk.
- Associate uses POS “COMP PRICE” override.
- Instant refund or match before payment.
- Great for coupon stacking & rewards points.
Online / Phone Match
- Start Live Chat on Staples.ca with order #.
- Send a link or screenshot of competitor price.
- Refund processed to original payment in 3-5 days.
- Tip: chat agents accept dot-ca retailers faster than US sites.
Staples Price Match & Adjustment FAQ
Staples matches a competitor’s price and then takes an extra 10 % off the difference. If an item is $500 at Staples and $450 elsewhere, they subtract $50 and then reduce by another $5—your new total $445. The extra 10 % applies only to the difference, not the full price. For online price adjustments post-purchase, the same calculation is refunded to your original payment method.
No. Clearance, refurbished, open-box or liquidation items are excluded from Staples’ price guarantee. The policy applies only to new, regularly stocked merchandise. If your local store has limited-quantity clearance tags (usually ending in .97 or .94), those prices are considered final and can’t be used for a future adjustment—even if another store or staples.ca lists the product lower.
Only items that state “Ships from and sold by Amazon.ca” qualify. Third-party marketplace sellers—even those that use Amazon Fulfilment (FBA)—are excluded. Check the Sold by line under the price; if it lists anything other than Amazon.ca, Staples will refuse the match. For electronics, ensure the model and SKU precisely match to avoid denial.
Staples requires the competitor to have stock available for immediate purchase—online or locally. Associates often verify by phoning the store or refreshing the product page. If the item shows “Sold Out” or “Back-ordered,” the match is denied. Tip: capture a timestamped screenshot while the product is in stock; present it quickly before inventory disappears.
Yes—as long as you have the original receipt within 30 days and the item is still unopened. You (not the recipient) should visit the service desk or contact online support with your proof of the lower price. Adjustments are credited back to the original payment card, not issued as cash, so ensure you still have the card used at purchase.
Staples does not publish a strict item limit, but most stores follow a “reasonable household quantity” guideline—often five units per SKU. Large quantities may require manager approval or be redirected to corporate sales. If you need multiple units (e.g., outfitting an office), call ahead to arrange a bulk order quote that may beat the competitor by more than the standard 10 % difference.
Related Guides & Tools
Staples Coupons Canada
Stack percent-off coupons after price matching for maximum savings.
Price Adjustment Policy Explained
Know which Canadian retailers refund you when prices drop.
London Drugs Price Match Guide
Compare Staples vs London Drugs matching rules—especially for tech.
Price Match Analyzer Tool
Run side-by-side comparisons and see if requesting a match is worth it.
Track Price Drops in Canada
Automate notifications so you never miss another 30-day adjustment window.